This weekend was a strange one. With all my friends on their bike in far away Gokarna, the route I've missed twice due to various reasons, I was left almost all alone to spend away the time this weekend. Thursday somehow went well, with Christmas spirit taking over me and a friend, while I got a new pair of Nike running shoes, he got me a pretty huge plum cake & pastries at Loyal World.
Friday, I badly wanted to try out my new running shoes in the morning, but sadly, due to my sleep cycle being a displaced by three hours, mornings for me usually happens as 9AM! So, had to push the plan to evening. I spent all day doing nothing that could be termed important and was waiting for 5:30 to try out my new running shoes. On to Kukkarahalli lake and I immediately found out two things, one, that me left knee still hurts as if I was injured the day before and two, my threshold for pain is not high as I want it to be. I thought it would be a tough job for me on the 10Th of Jan. So, I went ahead anyway trying to complete the course on the injured knee. A sad, and excruciatingly painful, 25 minutes later I finished, almost visibly in pain and very angry! I knew for sure I wasn't gonna be running on Saturday! so had to think about something else to do! When I went home that evening, I got my hands full with a sudden shock! The internet wasn't working! Any sort of fiddling would not bring the ADSL light on my modem back on! I spent the next few hours restarting the modem and staring at the LED trying to will it on and was having anxiety attacks in the process! Quite surprised as to what went wrong, I went to sleep after playing Colin McRae rally for a while.
Saturday was upon me, I had the job of getting my internet fixed. I was at the doorstep of BSNL even before they had a chance to sweep it. They directed me to a room to lodge my complaint. The room was full of WLL devices, new modems and old modems with only on person sitting and working on a computer! So that had to be the broadband service room! I told him what was wrong; he booked a complaint and told me they'd act soon! I wasn't sure how soon, but they seemed concerned enough. In the meanwhile, while I was there, I thought I might as well ask them about the WiFi card for my modem which I would be in need of if I buy a WiFi enabled device. The guy told me that the contract with Huawei, the manufacturer of the modem I have, and BSNL has ended, and therefore there's no stock of the card! I'd heard this story before, so I thought I'll just drag it a bit and went to the box of old modems and asked if I could have a look at it. He said I could. I just picked up a modem which I had and told him I wanted a card for that. He looked around a few times, then came to me and asked me whether I know how to configure it, on hearing a yes, he fished out another old modem from the box. pulled out its WiFi card, and gave it to me, Free of Charge! And said "take it and go"!! I said my share of thanks and left happy knowing I have a card which would otherwise cost me Rs.1000, all because someone was in a good mood that day! The BSNL person attending to complaints then came home and did some tests on my number and announced that it was a line fault since the line had some water inside it, there was some voltage showing up in the tests and therefore the ADSL light wasn't up. He then said that the whole line has to be replaced and since he was not the person with that responsibility, it will have to wait till Monday! I spent the remainder of the day, checking mail on my mobile phone, not because I'm addicted to it, but because of other commitments. And there's no bigger flush for your pocket than checking two mail accounts on GPRS and sometimes replying to them! On Saturday evening it was agreed that my friend and I would go cycling to the Chamundi hill as usual.
Sunday morning, an extremely chilly, icy morning with pockets of fog in many places. My friend and I went up the hill in a leisurely pace, 44 minutes is the time we took to complete it, just under double the time I have taken on my best attempt. We talked for a while, watched a couple of foreigners get robbed off their packet of chips by monkeys. They're evolving, they know how to tear open a packet of lays without spilling it on the ground!
Friday, I badly wanted to try out my new running shoes in the morning, but sadly, due to my sleep cycle being a displaced by three hours, mornings for me usually happens as 9AM! So, had to push the plan to evening. I spent all day doing nothing that could be termed important and was waiting for 5:30 to try out my new running shoes. On to Kukkarahalli lake and I immediately found out two things, one, that me left knee still hurts as if I was injured the day before and two, my threshold for pain is not high as I want it to be. I thought it would be a tough job for me on the 10Th of Jan. So, I went ahead anyway trying to complete the course on the injured knee. A sad, and excruciatingly painful, 25 minutes later I finished, almost visibly in pain and very angry! I knew for sure I wasn't gonna be running on Saturday! so had to think about something else to do! When I went home that evening, I got my hands full with a sudden shock! The internet wasn't working! Any sort of fiddling would not bring the ADSL light on my modem back on! I spent the next few hours restarting the modem and staring at the LED trying to will it on and was having anxiety attacks in the process! Quite surprised as to what went wrong, I went to sleep after playing Colin McRae rally for a while.
Saturday was upon me, I had the job of getting my internet fixed. I was at the doorstep of BSNL even before they had a chance to sweep it. They directed me to a room to lodge my complaint. The room was full of WLL devices, new modems and old modems with only on person sitting and working on a computer! So that had to be the broadband service room! I told him what was wrong; he booked a complaint and told me they'd act soon! I wasn't sure how soon, but they seemed concerned enough. In the meanwhile, while I was there, I thought I might as well ask them about the WiFi card for my modem which I would be in need of if I buy a WiFi enabled device. The guy told me that the contract with Huawei, the manufacturer of the modem I have, and BSNL has ended, and therefore there's no stock of the card! I'd heard this story before, so I thought I'll just drag it a bit and went to the box of old modems and asked if I could have a look at it. He said I could. I just picked up a modem which I had and told him I wanted a card for that. He looked around a few times, then came to me and asked me whether I know how to configure it, on hearing a yes, he fished out another old modem from the box. pulled out its WiFi card, and gave it to me, Free of Charge! And said "take it and go"!! I said my share of thanks and left happy knowing I have a card which would otherwise cost me Rs.1000, all because someone was in a good mood that day! The BSNL person attending to complaints then came home and did some tests on my number and announced that it was a line fault since the line had some water inside it, there was some voltage showing up in the tests and therefore the ADSL light wasn't up. He then said that the whole line has to be replaced and since he was not the person with that responsibility, it will have to wait till Monday! I spent the remainder of the day, checking mail on my mobile phone, not because I'm addicted to it, but because of other commitments. And there's no bigger flush for your pocket than checking two mail accounts on GPRS and sometimes replying to them! On Saturday evening it was agreed that my friend and I would go cycling to the Chamundi hill as usual.
Sunday morning, an extremely chilly, icy morning with pockets of fog in many places. My friend and I went up the hill in a leisurely pace, 44 minutes is the time we took to complete it, just under double the time I have taken on my best attempt. We talked for a while, watched a couple of foreigners get robbed off their packet of chips by monkeys. They're evolving, they know how to tear open a packet of lays without spilling it on the ground!
Once I came home and slept, I woke up only at 4 after being knocked out cold for more than three hours all thanks to the previous night when I spent gaming and slept at 2! Sunday evening, I loafed about a bit, talked to the returning heroes from Gokarna and went home.
This morning, Monday, the BSNL guys came home at 11 and started digging all over the place searching for some cable that they'd laid long long ago! after many unsuccessful test pits, they found the cable and started tracing it to the junction which they had to search out too. To avoid all this, the person came up with a bright idea to run the tests again from the local switch box for out area. Then it was diagnosed as a CPE (customer premises equipment) fault and not the line fault as it was informed to me on Saturday! Soon there were a swarm of BSNL guys in my home trying to find out what the problem was, then suddenly to our shock! the ADSL lit up as if nothing happened! everything was pinging! no packet loses, full speed, no trace of the chaos which had struck on Friday night! So, they all had a small laugh and left scratching their heads leaving only the poor guy who dug up half the front yard searching for a cable to clean up his mess! he did that and gave me a number to contact for further complaints regarding broadband and he left too! I was quite relieved that it was all over, because a few more hours without internet and I would've been forced to buy a Plug and Play modem! Phew! what a weekend!
This morning, Monday, the BSNL guys came home at 11 and started digging all over the place searching for some cable that they'd laid long long ago! after many unsuccessful test pits, they found the cable and started tracing it to the junction which they had to search out too. To avoid all this, the person came up with a bright idea to run the tests again from the local switch box for out area. Then it was diagnosed as a CPE (customer premises equipment) fault and not the line fault as it was informed to me on Saturday! Soon there were a swarm of BSNL guys in my home trying to find out what the problem was, then suddenly to our shock! the ADSL lit up as if nothing happened! everything was pinging! no packet loses, full speed, no trace of the chaos which had struck on Friday night! So, they all had a small laugh and left scratching their heads leaving only the poor guy who dug up half the front yard searching for a cable to clean up his mess! he did that and gave me a number to contact for further complaints regarding broadband and he left too! I was quite relieved that it was all over, because a few more hours without internet and I would've been forced to buy a Plug and Play modem! Phew! what a weekend!
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LOL.....
ReplyDeleteBeen to bsnl office plenty of times to complain about the net.Once my complaint got delayed due to VP Singh's death and i turned up at the bsnl office,furious and all ready to blast the guy,only to be melted away by new born puppies!And btw,these bsnl guys have the knack of impeccably timing their phone repair sessions in the noon while your siesta vaporizes into thin air!!!
@ anusha
ReplyDeleteheh! yeah! and they really don't send the brightest lights in their office for repairs too! I felt that if i had taken the shovel and started digging, i would've found the cable before their brainstorming session ended!